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Terms of use and Privacy Policy

By using the site and making reservations with Peru Travel Confidential S.A.C. You are supposed agreed with the terms of use and conditions described below. If you do not agree with any part of the following paragraphs, you must not use this site or book a tour with us.




Payments: For the services contracted, some advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid before your departure from your country. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services.

Mode of Payment: Overseas advance payment can be made through wire transfer to our bank or through Mail Authorization through Master/Visa credit card. In case of payment through credit card, the bank charges-as applicable-would be levied over and above the total amount.

Terms of use and Policy Regarding to Cancellation / No Show / Early Departure: In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. The terms of use and conditions for cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

28 days prior to arrival ' FULL REFUND
27 days prior to arrival - 20% of the advance deposited
15 days prior to arrival - 30% of the advance deposited
07 days prior to arrival - 50 % of the advance deposited
48 hours prior to arrival or no show - NO REFUND.

In case of special train journey and peak season hotel bookings a separate cancellation policy is applicable (which would be advised as and when required).

In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

Refund: In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of the terms of use and cancellation policy as described above, the resulting amount of money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

Terms of use and conditions related to our Liabilities and Limitations: Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges, the same would be charged as extra. Peru Travel Confidential S.A.C. act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them. Please be aware that if you have booked through a third party like a travel agent, their cancellation policy and terms and conditions may differ to our own. Be sure to check their particular terms of use and conditions including cancellation policy, as they will apply.

Age/Child Policy: Peru Travel Confidential S.A.C. offer tours and adventure holidays across Peru that are designed for travelers older than 18. In practice, this means that travelers under the age of 18 or adults with movement limitations cannot travel without prior agreement by our operational staff. All will depend in the tour selected, because in some of our tours children of all ages are aloud, and in others it requires adults with special physical skills. Please get in contact with us to discuss.

Fitness and Medicals: Some activities are strenuous of nature. Passengers should be of reasonable health and fitness and carry all required medication. Peru Travel Confidential S.A.C. must be advised of any prior medical conditions at time of booking.

On tours including activities such as trekking, swimming and snorkeling, passengers accept that degrees of risk are involved. The terms of use and conditions confirm that no passenger will be permitted to embark or continue on tour while their mental or physical condition is, in the opinion of any representative of Peru Travel Confidential S.A.C. such as to render them incapable of caring for themselves, or whereby they become objectionable to other passengers, or they become a hazard to themselves or other passengers. Peru Travel Confidential S.A.C. will not be responsible for expenses resulting in such persons being precluded from completing the tour.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the tour. Our terms of use and conditions reserve us the right to change any schedule in the interest of the trip participants' safety, comfort and general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.

These terms of use and conditions confirm that we shall not be responsible for any delays and alterations in the program or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

These terms of use and conditions specify that if Peru Travel Confidential S.A.C. cancels a trip because any of the above describes situations, on which you are holding a fully paid booking you may choose between an alternative trip or a refund with the conditions explained before. The company is not responsible for any incidental expenses that you may have incurred as a result of your booking such as visas, vaccinations, or non-refundable flights. If the alternative trip chosen is of a lower value than that originally booked then you are entitled to a refund of the price difference. If the alternative tour chosen is of a higher value then you will pay the difference in price, in both cases it will apply the terms of use and conditions of cancellation and refund explain before.

As is normally the case with group tours, a minimum number of bookings are required in order for a tour to be financially viable and to have a pleasant group atmosphere. In the event that adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and to offer the nearest possible alternative date (or, of course, a full refund of monies paid). The date on which the decision is made whether a tour will operate is usually four weeks before the scheduled departure date. In the event of a breakdown or other unforeseen circumstances, the operator reserves the right to substitute vehicles other than those specified to ensure the operation of a tour.

Smoking: Peruvian government regulations forbid smoking in tourist coaches. Requests for smoking/non smoking rooms will be passed on to accommodation providers but cannot be guaranteed.

Customer Feedback: If a problem occurs during your tour, then in your own best interests you should advise your Tour Manager Contact immediately so that steps can be taken to resolve the matter there and then. If you remain dissatisfied, any complaint must be made in writing to us within 30 days.

Travel Insurance: These terms of use and conditions do not include any insurance policy, so we strongly recommend passengers to take out a travel insurance to cover any unforeseen circumstances that may arise (including accident, sickness, loss due to theft, cancellation fees, medical and curtailment expenses, loss of luggage, early departure from tour due to death or illness etc.). Your insurance should provide cover against personal accident, medical expenses, emergency repatriation and personal liability. Visitors are advised to seek such insurance arrangements in their home country. All baggage's and personal property/s at all times are at the client's risk.


As a user, you are in control of all your travel-planning. We know you want to remain in control of your personal information as well. We realize that earning and retaining your trust is of paramount importance and it's a responsibility we take very seriously, every day. That's reason for providing these terms of use and Privacy Policy which sets forth our policies regarding the collection, use and protection of the personal information of those using the Peru Travel Confidential website. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address.

We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent any our customers' personal information to third parties. We review our terms of use and privacy policy from time to time, and make periodic updating to the policy in connection with that review. Therefore, you should bookmark this page and review it periodically to make sure you have updated version.

By the Peru Travel Confidential terms of use and Privacy Policy statement, what personal information does Peru Travel Confidential website gather from me and how is this information used?

When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). Valid information is required to make a purchase on our site.

Making a Purchase: In order to purchase travel and related services through our site, you must provide us with certain personal information such as your name, your telephone number, your passport number, e-mail address and the name or names of the person(s) traveling (if not you). We may also ask you for other personal information. Peru Travel Confidential terms of use and Privacy Policy require this information so that we can process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you will need to make sure that each of these other travelers agrees, in advance, that you may disclose their personal information to us.

Newsletters: If you choose to subscribe, you may receive our newsletters about our special offers, new services or promotion information. When the price for one of your favorite trips or hotel rooms, air tickets changes based on your preferences, Peru Travel Confidential website will notify you of the change via e-mail. Your e-mail address is required to receive our newsletters. Our newsletters always consists information make you can unsubscribe at any time.

Online Surveys: Peru Travel Confidential website values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to Peru Travel Confidential terms of use, Privacy Policy, services and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.

Promotions: Peru Travel Confidential website frequently sponsors promotions to give our members the opportunity to win great travel and travel-related prizes. Information collected by us for such activities can include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the Peru Travel Confidential website.

Other: From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.

With whom (if anyone) will my personal information be shared?

When you reserve or purchase travel services through Peru Travel Confidential website, we must provide certain of your personal information to the airline, hotel, car-rental agency, and local tour operators or other involved third party to enable the successful fulfillment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site.

The Peru Travel Confidential terms of use and Privacy Policy may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, Peru Travel Confidential website will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

What other information should I know about my privacy?

Peru Travel Confidential website contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Peru Travel Confidential website has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from these terms of use and Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your Peru Travel Confidential website membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Peru Travel Confidential website may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Peru Travel Confidential website or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

This terms of use and Privacy Policy is effective as of March 3, 2008. We may change or supplement this Privacy Policy from time to time. Any material changes in the way Peru Travel Confidential website uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If we decide to change this Privacy Policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose personal information for purposes other than those for which consent has been obtained, unless otherwise required or permitted by law. If any proposed change is unacceptable to you, you may request that we remove your personal information (and/or that of other individuals for whom you made travel reservations) from our records by mail to [email protected] with subject "Remove Personal Information Request". Please reference the terms of use and Privacy Policy in your subject line. Peru Travel Confidential website will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.


1. Use of this site: grants you a limited, non-transferable license to use this site in accordance with the terms of use and conditions of this User Agreement. This site is used for only making reservations learn about Peruvian history or purchase with and is not used for any other purposes. You agree that you will not use this site and its content for any purpose except that you may download, display, save, copy content, print the materials presented on this site for your personal use, not commercial purposes.

2. Age and responsibility: If you use this site, you are responsible for maintaining the confidentiality of your account information and your password. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

3. Review of transmission: may reserves the rights to monitor and review, censor, edit, remove any information transmitted or received through this site that deems inappropriate or in violation of these terms of use and conditions. During monitoring, the information may be examined, recorded or copied, and your use of this site constitutes your consent to such monitoring and review. You agree that if you submit suggestions, ideas, comments or questions or post any other information on this site, you grant and its affiliates a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicense able right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content in any form, media or technology. takes no responsibility and assumes no liability for any content posted or submitted by you.

5. Exclusion of warranty: makes no warranty of any kind regarding this site and/or any data and contents provide on this site. All of which are provide in "basic-level".

6. Relationship: The relationship between and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other.

7. Attorney's fee: If or its affiliates take any action to enforce this User Agreement and these terms of use and conditions, such parties will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.

8. Termination: The Peru Travel Confidential terms of use and Privacy Policy may terminate this user agreement and these terms, conditions, privacy policy and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this user agreement and these terms of use, conditions and privacy policy, all rights granted to you will terminate and revert to and its third party providers or distributors, as applicable.

9. Assignment: You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

10. Modification: may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.

11. Severability: These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable international law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Entire agreement: This User Agreement, together with any terms of use and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.

Registration: Peru Travel Confidential S.A.C is register Travel Tour Operator and Agent with Peru Tourism General Department, with RUC number 20519423023 and it works under Peruvian law and applicable international laws.
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